Privacy Policy

The controller of personal information described in this policy is Jiujiang Hualing Co., Ltd., Jiujiang City, Jiangxi Province, China.

Contact: sales@hualing-diesel.com · Phone: +86 138-7927-9718.

Contact and account-related data: name, company name, job title (if provided), email address, phone or WhatsApp number, shipping or billing addresses when you give them to us, and the content of messages you send via contact forms, email, or quotation requests.

Quote list / technical data: product identifiers you add to a quote list (e.g., OEM numbers, quantities) may be stored locally in your browser (see “Cookies and local storage”) or transmitted when you submit a quote inquiry.

Technical data: IP address, browser type, device type, approximate region (derived from IP), pages viewed, and similar data through server logs or analytics tools, for security and to improve the site.

We do not knowingly collect sensitive categories of data (such as health or biometric data) through this website.

To respond to inquiries, prepare quotations, communicate about orders, shipments, and after-sales support.

To operate and secure the website, prevent fraud and abuse, and comply with legal obligations.

To analyze aggregated or de-identified usage to improve content and user experience.

We do not sell your personal information. We do not use your data for automated decision-making that produces legal or similarly significant effects solely by automated means.

Where applicable law requires a “legal basis,” we rely on: (a) performance of a contract or steps prior to entering a contract (responding to quotes, fulfilling orders); (b) our legitimate interests in operating a B2B website, securing IT systems, and developing our business, balanced against your rights; and (c) consent where we explicitly ask for it (e.g., certain cookies).

Our site may use essential cookies or similar technologies needed for security, load balancing, or language preferences.

If we use analytics or marketing cookies, we will describe them in a cookie notice or consent banner where required by law.

Your browser may store quote-list items or language preference locally (e.g., localStorage) so the site remembers your choices; you can clear this data in your browser settings.

We may share data with service providers who host our website, send email, or provide IT support, solely under instructions and confidentiality obligations appropriate to their role.

We may disclose information if required by law, court order, or competent authority, or to protect the rights, safety, and property of Hualing, our customers, or the public.

We are based in China. If you access the site from other countries, your information may be processed in China and, if we use foreign hosting or tools, in those countries. Where required, we will use appropriate safeguards (such as standard contractual clauses) compatible with applicable law.

We keep contact and correspondence for as long as needed to handle your inquiry, perform contracts, and meet legal, tax, and accounting obligations. Technical logs may be kept for shorter periods unless security investigations require longer retention.

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. No method of transmission over the Internet is completely secure; please use secure channels when sending confidential commercial information.

Depending on where you live, you may have rights to access, correct, delete, restrict processing, object, or port your data, and to withdraw consent where applicable. To exercise rights, contact sales@hualing-diesel.com. We may need to verify your identity before responding.

If you are in the European Economic Area or UK, you may also lodge a complaint with your local data protection authority.

If you are in China, you may exercise rights under the Personal Information Protection Law (PIPL) as applicable, including contacting us as above.

Our website is directed at business users. We do not knowingly collect personal information from children under 16 (or the age defined locally). If you believe we have received such information, please contact us and we will delete it promptly.

Our website may link to third-party sites or embed content. We are not responsible for their privacy practices; please read their policies before providing personal data.

We may update this Privacy Policy from time to time. The “Last updated” date will change, and we will post the revised policy on this page. Material changes may be highlighted on the website or communicated where appropriate.